FAQ

Order & Shipping Info

PRE-MADE ITEMS

Domestic orders within the U.S. will be shipped within 2 days and arrive 5-10 business days after your order is placed. For international orders, please allow up to 10-14 business days for your package to arrive. Once your order is placed, you will receive a confirmation email to track your order.

CUSTOM ITEMS

Custom pieces take longer to ship and delivery times may vary. Please allow up to 2 weeks lead time on custom orders. Communication on shipping timelines will be sent via email to the customer.

 

DOMESTIC ORDERS

A flat rate of $6.00 USD on domestic U.S. orders under $100 USD

Shipping is FREE on all domestic U.S. orders over $100 USD

INTERNATIONAL ORDERS

A flat rate of $12 USD on International orders.

Please be advised that international orders may experience additional delays and/or incur increased duties and fees due to shipping carrier and regional restrictions.

Return Policy

At this time, returns and exchanges are not accepted and ALL SALES ARE FINAL.

However, if there is a major issue with your purchase please reach out to [email protected] for further discussion.

Product Care

Katey Blaire Design products are all handmade, which means they could be more fragile than factory manufactured products. For best product lifespan, hand wash or machine wash on delicate with like-colors, then air-dry or use lowest dryer heat setting.